Subscription Cancellation
- Cancel anytime via account settings or support.
- Subscription remains active until the end of the billing period.
Refunds
- Generally, no refunds for unused time.
- Refunds may be granted for billing errors or service faults.
- Requests must be made within 14 days of billing.
Cooling-Off Period (UK/EU Consumers)
- You have 14 days to cancel.
- If accessed, you may lose the right to a full refund.
Upgrades & Downgrades
- Upgrades: immediate, pro-rata charge.
- Downgrades: take effect next billing cycle.