Introduction
Receeva is operated by Rivello Ltd, registered in England and Wales (Company No. 14312154), with registered office at The Courtyard, 7 Francis Grove, SW19 4DW. VAT Number: GB4720259052.
Agreement
By using Receeva, you agree to these Terms & Conditions. If you do not agree, do not use the Service.
Service Description
We provide a subscription-based SaaS platform that enables secure sharing of confidential files between organisations or individuals.
Accounts
- You must provide accurate information.
- You are responsible for your account security.
- Accounts may not be shared.
Subscriptions & Payment
- Fees are charged on a subscription basis.
- Payments are processed by invoice and bank transfer.
- Prices may change with 30 days' notice.
Acceptable Use
You may not use the Service for unlawful, harmful, or fraudulent purposes, or attempt to reverse engineer the platform.
Illegal Content
Users must not upload, share, or distribute content that is illegal under UK law. This includes, but is not limited to, child sexual abuse material, terrorist content, fraudulent documents, intimate image abuse, and incitement to violence or hatred.
User Reporting
Receeva provides a reporting mechanism on shared files. Users may report content they believe violates these Terms or applicable law. Reports are reviewed promptly and appropriate action is taken.
Complaints Process
Users may submit complaints regarding content, moderation decisions, or other safety concerns via support@receeva.com. Complaints will be triaged and responded to within 5 business days.
Enforcement Actions
Receeva may take enforcement actions in response to violations of these Terms, including but not limited to content removal, user warnings, account suspension, or termination.
Compliance Contact
Receeva has designated a compliance contact for regulatory inquiries. You may reach this contact at support@receeva.com.
Children's Access and Age Eligibility
Receeva is intended for use by individuals aged 18 and over. Public sign-up users must confirm their age during registration. Receeva may implement age assurance measures to prevent access by children and comply with the Online Safety Act.
Availability
We aim for 99.9% uptime but do not guarantee uninterrupted access.
Intellectual Property
- We own the software, trademarks, and content.
- You own your input data.
Termination
- You may cancel at any time.
- We may suspend or terminate for breaches of terms.
Liability
- Service is provided “as is”.
- We are not liable for indirect or consequential damages.
- Liability is limited to fees paid in the last 12 months.
Governing Law
These Terms are governed by the laws of England & Wales.